Scenario Training

This module presents REAL-WORLD sales and communication scenarios.

Each scenario tests your ability to apply what you have learned from both previous modules.

Remember: There is always a strategic response based on the principles taught.

Your goal is to maintain the relationship while moving toward resolution or the sale.

Think carefully before selecting your answer. These are not meant to be guessed.

Every correct answer can be traced back to a specific principle from the course.

If you find yourself guessing, go back and review the modules.

The scenarios will test your understanding of: EFA, Imagery/Result, Frame & Attachment, Closing, the 3 Disagreement Rule, Open Communication, Nod and Agree, Place and Change, Emotional Discipline, and more.